Company Profile

About Us

IIMAK is a global developer and manufacturer of value added consumable solutions for industrial and medical applications. Headquartered in Amherst, New York, IIMAK employs over 1000 people worldwide with additional manufacturing, distribution and sales operations in Belgium, Brazil and Mexico.

Products and Markets

Our thermal transfer ribbons and fluid inks enable product identification, tracking and promotion by printing variable information such as bar codes, text and graphics using digital printing technologies. Key markets for these products include Automatic Identification and Data Capture, Packaging and Signage.

iiMED Medical Manufacturing Solutions offers companies "nearshore" outsource manufacturing capabilities and services for Class I and II medical device products such as compression devices, orthopedic bracing & soft goods, patient mobility products, and sterile & non-sterile medical supplies.

First in Service. Impressions that Last.

IIMAK’s mission is clear: We provide outstanding customer care. In all geographic regions and market segments, the IIMAK team is focused on four key tenets:

  1. Easy – we make doing business easy with a broad line of high quality products and services available across the globe to help partners grow their business.
  2. Responsive –IIMAK delivers with short lead times and small MOQs.  Our sales, technical and customer service support teams and advanced web tools are readily accessible to support customer needs.
  3. Adaptable – We have a highly flexible approach to doing business, adjusting to meet our customer needs and adapting to changing market conditions.
  4. Supportive – IIMAK’s industry leading programs simplify business processes allowing our customers to reduce transactional costs, accelerate the sales cycle and grow their business.

History

Over 30 years of Growth

IIMAK has grown to be one of the world’s largest manufacturers of thermal transfer ribbons, and has diversified into the broader consumable imaging supplies market offering inkjet inks, direct thermal films and other related products.

1983: Modest Beginnings, Great Possibilities

In 1983, the founders of International Imaging Materials, Inc. (IIMAK) secured a technology license to produce thermal transfer ribbons exclusively in North America. This new digital technology enabled Automatic Identification and delivered breakthroughs in productivity, efficiency, and logistics for manufacturers and distributors utilizing barcoding. IIMAK quickly moved into production with the installation of its first coating and slitting equipment and the first thermal transfer ribbon was produced in Amherst, NY in 1985.

1990s: Organic Growth in a New Market

Adoption of thermal transfer technology across a variety of industries fueled the rapid growth of thermal transfer ribbons. IIMAK expanded the US facility to 300,000 square feet and expanded research and development to invent new products to meet changing market needs. Over time, IIMAK began to create differentiation through innovative service enhancements to support OEM and reseller customers. For example, IIMAK was the first in the industry to introduce breakthroughs in same day drop shipping with fully customizable private labeling. IIMAK also pioneered a strong online presence with a password protected site for customers that evolved into Inside IIMAK.

2000: Investment and Global Expansion
As the technology license came to a close, IIMAK embarked on an aggressive global expansion strategy.  In South America, IIMAK acquired its key converting partners in Brazil in 2000, establishing itself as the clear market leader with locations in Rio de Janeiro, Sao Paulo and Manaus. IIMAK Europe manufacturing and distribution subsidiary was opened in 2001, located just outside Antwerp, Belgium to serve the EMEA market. IIMAK also established a maquiladora just over the Texas border in Reynosa, Mexico offering low cost assembly services to support business in the office products channel.

2010: Diversification and Business Extension
IIMAK embarked on broadening its penetration into the fluid inks market, capitalizing on its strengths in product development, manufacturing and distribution.  From 2013 to 2015, IIMAK completed five acquisitions which added a range of fluid inks, including inkjet inks for industrial and graphics applications.

Additionally, IIMAK evolved its contract manufacturing business into iiMED Medical Manufacturing Solutions in 2013 to serve Class I and II medical device manufacturers with cost effective manufacturing services in Reynosa, Mexico, just over the US border.

Within the core thermal transfer market, IIMAK strengthened its position in Mexico and Central America with the acquisition of converting partner in late 2013. IIMAK also demonstrated commitment to product development, introducing various new thermal transfer ribbons to grow global share.

Today:

With a clear vision and a commitment to customers, IIMAK is well positioned to meet market demands with the broadest product offering and the highest level of customer care in the industrial and medical markets served.