Business Development Manager

Allow Us to Introduce Ourselves

Are you currently looking for a new career challenge? If so, look no further than an innovative organization helping to lead the charge for the local manufacturing renaissance. IIMED’s innovative methods across our various business lines are poised to help us achieve double digit growth for each of the next five years and beyond. We are a company that values hard work, bold ideas, and passion for customer service which you will notice each and every time you meet an IIMED/IIMAK employee whether it be in the office or out and about in Buffalo.  We recognize that each team member plays a critical role in our success and we recognize employees through various reward and recognition program in addition to a robust benefits package. We are definitely interested in getting to know you better but first, here is an introduction to the key contributor role we hope you are as excited about as we are.

About IIMED

Founded in 2003 as a Division of International Imaging Materials, Inc. (IIMAK), IIMED offers outsource manufacturing solutions for Class I & Class II medical device consumables such as orthopedic bracing, sterile & non-sterile supplies, compression therapy devices and patient mobility products. The manufacturing facility in Reynosa, Mexico is ISO-13485 & FDA Registered and supports a broad range of Medical OEMs with high quality medical device production. We currently have an opportunity as a Business Development Manager. This person would be based within their assigned territory, Eastern or Western United States.
 

Position AKA:
The individual in this role will also be known as:

• Sales Ninja/Guru
• Accelerator of IIMED’s market impact
• Driver of profitable growth
• Hunter of opportunities

Position Contributions

• Establish a clear territory plan which focuses on prospecting for new accounts. Identify accounts in territory and competitor share within accounts.
• Define and negotiate the terms of the contracts/programs and ensure support and approval from all stakeholders both internally and externally.
• Effectively position iiMED as an industry leader, expand product reach and promote IIMED value-added services.
• Good judgment and discretion in managing travel and entertainment expenses to budgeted levels.
• Analyze territory and account data, and then develop and implement strategic and tactical account plans to maximize revenue and profitability.
• Effectively analyze existing database information and utilize that information to identify buying trends, opportunities and concerns.
• Coordinate the available company resources to execute effective account management plan.
• Prepare reports and presentations for communicating sales progress, results and activity within account territories.
• Create and maintain a pipeline of leads and opportunities through the participation in conferences and business events (virtual or in person).
• Responsible for the attainment of established bookings goals and management of business aspects related to the territory or segment (price, margin & expenses).
• Travel as required, up to 50%.

Impact we are looking for in first 90 days

This individual should integrate themselves with internal team members, develop an understanding of their territory, and build their knowledge of our existing products and manufacturing capabilities
 

Key Attributes and Characteristics

• Bachelor’s degree required; graduate degree, preferably an MBA, a plus.
• Must have previous experience in Medical Device Contract Manufacturing.
• Technical understanding of Medical Device Consumables & FDA Regulations.
• Minimum of 7+ years of successful business-to-business sales experience required
• Ability to successfully interface at all levels within large corporations
• Ability to identify revenue and margin growth opportunity; prepare and propose plans.
• Ability to work independently with limited supervision and use of good judgment in making sound business decisions and recommendations.
• Proven record of closing profitable negotiations.
• Strong analytical and PC skills to include MS Office (Outlook, Word, Excel, PowerPoint), especially Excel Pivot Tables.
  
  If interested in joining a dynamic organization with global presence and applying for this learning opportunity, please apply online at www.iimak.com/careers.
  
  EOE M/F/Disabled/Veterans, IIMAK is an equal opportunity employer committed to workforce diversity.

Business Systems Analyst

Be part of something BIG!

Interested in joining a global organization responsible for developing, manufacturing, and distributing consumable products that directly support essential industries such as food and beverage, automotive, hospitals, testing laboratories, transportation, package deliveries, and much, much more?

Our IT organization has an exciting opportunity to join IIMAK as a Business Systems Analyst in our Amherst, NY headquarters. This role comes with flexible work arrangements, excellent pay and benefits, and a fun, collaborative, and highly technical team to interact with.

The Business Systems Analyst is ultimately responsible for providing technical expertise in the design, development, implementation, maintenance and documentation of the software applications and components that support the business needs of the company.

Duties/ Responsibilities:

• Full software development life cycle from requirements gathering, design and development, to testing and deployment.
• Maintain legacy / develop new software applications
• Support reporting environment / Create user reports and management reporting interfaces
• Learn and develop in ERP system
• Implement to production and support end users on internally developed solutions.
• Create new and extend existing system documentation
• Consult colleagues concerning maintenance and performance of software systems
• Assist in companywide system upgrades as needed
• Utilize established development tools, guidelines and conventions including but not limited to Visual Studio, ASP.NET, SQL Server, XML, HTML, CSS, JavaScript, C#/VB.NET, SSRS and SSIS
• Investigate and develop skills in new technologies
• Customer focused approach, desire to support end users’ needs and requirements in a 24x7 environment.

Qualifications:

• Bachelor’s degree in Information Systems and a minimum 3 years’ experience
• Strong organizational skills with the ability to multi-task
• Ability to set and meet deadlines as necessary
• Must have excellent communication skills, interpersonal skills
• Proven experience in Object Oriented analysis, design and programming
• Proven experience in Visual Studio, Microsoft .NET Framework, ASP.NET, C#/VB.NET, HTML, XML, Web Services, CSS and JavaScript
• Proven experience with Relational Databases (Microsoft SQL Server)
• Knowledge in SQL Reporting Services (SSRS) and SQL Integration Services (SSIS)
• Must have demonstrated ability to quickly master new technologies

How are you successful in this role?

The ideal candidate must have the ability to work as a cross-functional team member who can support multiple teams by applying technology and problem-solving skills. Be able to perform hands on customized development and testing of software solutions for our customers, primarily based on Microsoft technologies. Work as part of a team to develop software and database architecture and designs for new solutions. Have the strong ability in gathering requirements and accurately document. Actively participate in deploying releases and updates and support of applicable software systems.

Service Technician

Allow Us to Introduce Ourselves

Are you currently looking for a new career challenge? If so, look no further than an innovative organization helping to lead the charge for the local manufacturing renaissance. IIMAK’s innovative methods across our various business lines are poised to help us achieve double digit growth for each of the next five years and beyond. We are a company that values hard work, bold ideas, and passion for customer service which you will notice each and every time you meet an IIMAK employee whether it be in the office or out and about in Buffalo.  We recognize that each team member plays a critical role in our success and we recognize employees through various reward and recognition program in addition to a robust benefits package. We are definitely interested in getting to know you better but first, here is an introduction to the key contributor role we hope you are as excited about as we are.

Position AKA:
The individual in this role will also be known as:

• Troubleshooter of issues
• Problem solver
• Technical support partner
• Customer satisfaction expert
• Driver of profitable growth

Position Contributions

• Responsible for installation, repair, and maintenance of a wide range of printers and equipment across IIMAK Ink’s customer base.
• Provide outstanding customer and technical service to current and prospective customers.
• Identify opportunities to grow IIMAK Ink’s service business.
• Identify and track issues reported by customers to achieve a successful solution and positive experience for the customer.
• Understand and communicate with the IIMAK Inks Sales teams opportunities for cross-selling/upselling.
• Keep current on competitive information, market trends, and latest approaches around training and issue resolution.
• Ensure all service agreements are kept current and negotiate new contracts where appropriate.

Impact we are looking for in first 90 days:This individual should integrate themselves with internal team members, learn the existing service process, and introduce themselves to their customers across their assigned territory

Key Attributes and Characteristics

• Technical degree preferred.
• Goal oriented, self-motivated and able to meet deadlines while prioritizing and managing multiple tasks
• Must be able to demonstrate a persistent, assertive & confident approach to solving highly technical and complex issues
• Able to lift up to 50 lbs. and stand, lift, stretch, bend, and squat throughout the day.
• Strong attention to detail and excellent organization skills. 
• Excellent verbal, written and interpersonal skills with the ability to establish rapport with customers.
  
  If interested in joining a dynamic organization with global presence and applying for this learning opportunity, please apply online at www.iimak.com/careers.
  
  EOE M/F/Disabled/Veterans, IIMAK is an equal opportunity employer committed to workforce diversity.

Continuous Improvement Engineer

The Continuous Improvement Engineer is an innovative, technical, and results oriented professional responsible for helping to develop and implement a continuous improvement culture for IIMAK while driving process enhancements, efficiencies, and cost improvements across the organization. The incumbent will partner closely with key stakeholders throughout IIMAK, to lead improvement efforts, while coaching and mentoring employees through training, event facilitation, action plan follow-up, project management and results documentation for sustainability.

Position Contributions

• Responsible for overseeing cross-functional teams engaged in continuous improvement activities of the company using standard methods for value creation and waste elimination in accordance with industry standard strategic deployment of Lean and Six Sigma.
• Identifies, develops and leads continuous improvement projects, in support of organizational objectives, and delivers sustainable improvements that translate to positive financial results for the organization.
• Investigates core business processes, develops recommendations for improvement and facilitates the implementation of action plans to deliver results.
• Organizes a comprehensive list of improvement initiatives as approved by the executive leadership team, estimate benefits and explain risks, prioritize based on business need, and deliver successful programs that that return benefit to the company.
• Works in collaboration with IIMAK team members, at all levels, to fully assess current state and future state opportunities while bringing colleagues along as key contributors to successful outcomes.
• Lead and facilitate process improvement-based workshops to drive the identification of ideas and solutions across the organization, solving business problems and innovating our manufacturing operations
• Ensures that all necessary and applicable documentation is updated and properly stored.
• Regularly communicates projects, leads tollgate meetings, and updates executive leadership and key stakeholders on project status, roadblocks, and delivery of commitments.
• Maintains and creates appropriate documentation for reports, project execution, and data analysis.
• Keep the customer top of mind when making decisions internally.
• Cultivates and promotes a strong continuous improvement culture across IIMAK and challenging the status quo.
• Some travel, up to 10% (including international).

Expected Experience and Characteristics

• Bachelor’s Degree in Industrial Engineering or related engineering field. MBA is a plus.
• 5+ years’ experience in a manufacturing environment supporting or leading Continuous Improvement initiatives
• Certifications in Lean Manufacturing or Six Sigma strongly desired
• Demonstrated experience in lean tools and structured problem solving
• Proven track record of business process projects to achieve business results
• Advanced experience utilizing business process tools including Excel/Word, PowerPoint, CAD< Visio
• Strong analytical skills with a mechanical aptitude

EOE M/F/Disabled/Veterans, IIMAK is an equal opportunity employer committed to workforce diversity.

Senior Chemist

Allow Us to Introduce Ourselves

Are you currently looking for a new career challenge? If so, look no further than an innovative organization helping to lead the charge for the local manufacturing renaissance. IIMAK’s innovative methods across our various business lines are poised to help us achieve double digit growth for each of the next five years and beyond. We are a company that values hard work, bold ideas, and passion for customer service which you will notice each and every time you meet an IIMAK employee whether it be in the office or out and about in Buffalo.  We recognize that each team member plays a critical role in our success and we recognize employees through various reward and recognition program in addition to a robust benefits package. We are definitely interested in getting to know you better but first, here is an introduction to the key contributor role we hope you are as excited about as we are.

Position AKA:
The individual in this role will also be known as:

• Developer of New Products
• Formulation Fanatic
• Innovative Solutions Creator
• Pursuer of Patents
• Challenger of Status Quo

Position Contributions

• Develop new and/or improved product formulas or procedures in conjunction with guidelines outlined by department management.
• Support and/or provide technical leadership to cost & quality control programs.
• Provide technical expertise and guidance to peers and/or subordinates.
• Conduct process or formulation analyses.
• Responsible for full projects from concept stage to commercialization
• Plan and deliver presentations to other employees, management, technical meetings or customers.
• Conduct analytical studies and make recommendations based on findings.
• Assist in writing patent applications and responding to Patent office actions.
• Communicate directly with departmental management on process, equipment, or other improvement suggestions.
• Apply the scientific process, knowledge and experience to resolve technical problems.
• Prioritize work to meet deadline and align with project goals while working under pressure
• Document test results, specifications and procedures in a standard professional format
• Create strong relationships with internal/external groups, as well as external vendors
• Other duties as assigned.

Impact we are looking for in first 90 days:This individual should integrate themselves with internal team members, learn the product offerings, and gain a basic understanding of the current status of IIMAK’s R&D portfolio and priorities
 

Key Attributes and Characteristics

• Ph.D degree in Chemistry or related discipline
• 3-5 years’ experience in ink and coating formulation, prefer aqueous DTG ink experience and other water base experience. Inkjet experience highly preferred
• Goal oriented, self-motivated and able to meet deadlines while prioritizing and managing multiple tasks
• Knowledge of analytical methodologies required to design a formulation or process
• Strong project management skills and familiarity with stage gate process
• Excellent verbal, written and interpersonal skills with the ability to establish rapport with internal customers and interact effectively with all levels in organization.
• Knowledge of Polymer Science, Adhesion, Surface Science, Paint and Coating Technology, Imaging Science, Photography, Digital Imaging, Digital Inks or equivalent disciplines.
• Ability to work independently, analyze complex data, and solve problems where appropriate.
• Proven track record of successfully scaling and transferring technology from lab to commercial scale.
• Ability to work in a fast-paced, dynamic development environment, quickly learning new techniques and processes.
• Strong sense of teamwork, passionate for group success, and reliable to take on last-minute tasks.

If interested in joining a dynamic organization with global presence and applying for this learning opportunity, please apply online at www.iimak.com/careers.

EOE M/F/Disabled/Veterans, IIMAK is an equal opportunity employer committed to workforce diversity.